Information for patients

We understand the process of seeing a specialist can sometimes feel complicated. To make the process a little simpler, we have gathered some useful information to help guide you.

If there is anything you’re not sure of, please contact your specialist via the relevant link on our contact page.

Making an appointment

Our specialists manage their calendars independently so you will need to contact them directly to make an appointment. Details of how to contact them are on our contact page.

Things to bring with you

  • Referral
    A valid letter of referral is required to be eligible for your Medicare rebate. This is usually obtained from your GP. The referral letter must be presented at (or before) your appointment in order to make a claim.
  • Investigation Results
    Investigation results performed prior to your initial appointment are an important part of your consultation. Please ensure you bring relevant blood tests and imaging results (x-rays, CT/MRI scans, etc.).
  • Medicare Card
  • Pensioner concession card (if you have one)
  • Private health fund card (if you have one)

If you possess anything else that may be helpful for your consultation, please bring it along.

What to wear

Consultations require physical examinations, so it is advised that you dress in something suitable to permit unobstructed examination of your affected area(s). A loose-fitting top and shorts are good examples of what to wear for a physical examination.

What to expect during your appointment

Your specialist will begin by going through your current issue and also review your relevant medical history. A physical examination will follow. It is likely you will need further investigations as part of your therapeutic strategy and if so, your specialist will go over any required next steps with you.

If you have been referred by another doctor or specialist, they will be promptly informed of the outcome of your consultation.


Our specialists trade independently so please contact the relevant specialist regarding their pricing structure. ace specialists provides a premium offering and full payment for your consultation is required at the time of your appointment.


Helpful Resources

Australian Rheumatology Association

Medicine Information Sheets

Arthritis Australia

Types of Arthritis

Pulmonary Hypertension Resources

Pulmonary Hypertension Society of Australia and New Zealand


For information on how to book an appointment, please visit our contact page.